Testimonials

What They Say About Us

HPS and our network of HPS Approved Pharmacies is one of Australia’s leading pharmacy service providers to private hospitals and health facilities.

Many of our 48 on-site pharmacies require medicine refrigerators to hold high-cost vulnerable drugs. These drugs need to be stored in proper conditions to maintain their integrity, and to avoid potential operational impacts and costly stock loss for HPS in the unlikely event that a fridge failure should occur.
Rollex Medical has provided fridge maintenance services to HPS and our network of HPS Approved Pharmacies nationally for the past four years.

Their service delivery is reliable and proactive, and any issues that have arisen have been dealt with quickly and effectively.

Briar Buttfield | Director of Marketing & Communications | HPS – Corporate Office

 

Rollex® Medical medication refrigerators and online monitoring systems are used in our health service across 2 campuses including pharmacy, wards and theatres and have been excellent in ensuring that medication is stored appropriately and that any temperature breaches can be acted on immediately to prevent loss of stock. The system is reliable and easy to use and has prevented inadvertent stock loss by fridge doors being left open. The online monitoring system meets all our needs for accreditation purposes and eliminates the need for manual temperature checks.

Rollex Medical customer service and support is excellent with prompt responses to queries and maintenance requests and at all times ensuring a positive customer experience.

Lisa Daly | Manager – Pharmacy Services | Djerriwarrh Health Services

 

Council had a medical refrigerator installed approximately 3 years ago. The installation and service provided was fantastic. The Matos monitoring system is extremely reliable which makes checking of temperatures easy to use to ensure cold chain management is adhered to. If our staff are off site, being able to manage the fridge from anywhere also makes it extremely easy especially if you receive an alert etc.

If there are any issues with either the fridge or the monitoring system I know I can always call or e-mail the Rollex staff who will assist me with my query. I would certainly recommend these fridges based on my experience.

Janole Cass | Immunisation Co-ordinator | Environmental Health Unit, Macedon Range Shire Council

 

Rollex Medical has helped DHL deliver an industry leading solution for our customers. Rollex Medical’s engagement and support during our project was always prompt and attentive to our needs.

I would certainly endorse and recommend Rollex Medical to anyone who was considering their products.

Luke Walker | Business Manager | DHL

 

I would say that you guys are very prompt with sending your quotes and then following up on these. You also act on any issues with our fridges, and organise a replacement as soon as possible. Your communication is very reliable, and your service and maintenance of your product is very professional.

Joanne Hickman | Associate Nurse Unit Manager | Monash Health

 

Purchasing multiple Rollex Medical Refrigerators has been an easy but also well communicated and informative process.

Denish and his team have been very accommodating with our needs and the products themselves have been a reliable investment for our health service.

Zoe Rule | Pharmacist | Stawell Regional Health

 

Rollex Medical provide Immunisation fridges, preventative fridge maintenance and Matos monitoring to Campaspe Shire Council’s Immunisation service. We are very happy with the service we receive from Michael, Denish and the team.

We have had an immunisation fridge replaced promptly, preventative maintenance is always on time and without problems. The MATOS Monitoring has helped save time in manually checking fridges.

Sue McMahon | Public Health Support Officer | Campsite Shire Council Environmental Health Department

 

 

 

 


Contact Us for more information:
Email: sales@rollexmedical.com